Lead, coach, and develop a team of Solutions Architects, fostering a high-performance, solution-oriented culture
Provide hands-on guidance on complex pursuits and technical solution development
Build team capabilities in quantitative modeling, operational design, and vertical expertise
Establish clear expectations, performance standards, and career development pathways
Lead the design of solutions for RFPs and client pursuits, including workload assessments and demand modeling, staffing strategies and labor optimization, maintenance program design, and equipment planning
Ensure solutions are aligned with operational feasibility, service delivery models, and margin targets
Develop and oversee data-driven, quantitative models to support solution design and pricing
Partner with costing teams to validate assumptions and ensure financial accuracy
Design and implement standardized solutioning processes, frameworks, and methodologies
Partner closely with Business Development, Operations, and Costing to align on pursuit strategy and solution design
Participate in client meetings, site walkthroughs, and solutioning workshops

Bachelor’s degree, preferably in Engineering, Operations, Supply Chain, or related field
10+ years of experience in facilities, facility services, facilities management, or related operational environments
Experience developing technical, operations-based solutions for RFPs and complex service engagements
5+ years of experience leading or mentoring technical or solutioning teams
Strong expertise in: Workload analysis and staffing model development, Maintenance strategies and operational design, Quantitative modeling and data-driven decision-making
Demonstrated ability to build structured, repeatable processes and tools
Preferred Experience in one or more of the following: Manufacturing / production maintenance, Logistics / distribution environments (including MHE systems), Life sciences / regulated environments, Familiarity with CMMS / EAM systems, Lean, Six Sigma, or reliability engineering experience, Advanced degree (MBA or technical discipline)

Director, Solutions Architecture

Key skills