System and Network Administrator

Role Overview

• Configure, maintain, and administer identity provider (IdP) platforms such as Okta, including automation of provisioning, deprovisioning, and access management workflows.
• Evaluate, recommend, and implement systems that enhance or replace existing solutions, with a focus on security, scalability, and automation.
• Develop, maintain, and continuously improve internal support documentation, runbooks, and operational procedures for the Systems team and stakeholders.
• Provide training and mentoring to Systems team members and cross-functional partners.
• Maintain detailed records of audit events, security incidents, and system changes; participate in risk assessments and self-assessments of system safeguards.
• Ensure compliance with corporate security policies, including participation in certification/accreditation and incident reporting processes.
• Manage and maintain LAN, WLAN, VPN, WAN, and ISP resources, including both physical and virtual network infrastructure.
• Monitor, review, and apply patches and firmware upgrades on network devices; maintain network diagrams and topology documentation.
• Perform physical server and network hardware installations and maintenance, including office buildouts and remote site support.
• Monitor and respond to security incidents and vulnerabilities.
• Support network automation initiatives (such as Meraki API and Terraform) and participate in network standardization projects.
• Administer and maintain the organization’s fleet of endpoints using MDM tools such as Iru and Manage Engine Endpoint Central.
• Enforce security policies and compliance requirements across all managed endpoints; manage software deployment, patching automation, and lifecycle management.
• Oversee device onboarding, offboarding, and recycling processes, including coordination with HR and Help Desk teams.
• Support and administer all communication and productivity platforms, including Google Workspace, Slack, Zoom, Atlassian (Jira/Confluence), A/V systems, and meeting room technology.
• Manage licensing, user provisioning, integrations, and automation across platforms.
• Participate in projects to improve collaboration, automate workflows, and enhance user experience.
• File and track change requests for any production environment testing or impactful changes, ensuring on-call personnel are included in the process.
• Maintain and update documentation for all tools, resources, and applications used within the team.
• Participate in knowledge sharing and cross-training initiatives.

Requirements

• Hands-on experience building, configuring, and maintaining Identity Providers such as Okta or Active Directory.
• Strong knowledge of networking services and protocols, including TCP/IP, DNS, DHCP, BGP, and OSPF.
• Experience with software security patching automation and monitoring tools.
• Intermediate networking skills, including routing, switching, VPN configuration, and Wi-Fi troubleshooting.
• Experience with cloud platforms such as AWS, or GCP, and infrastructure automation is a plus.
• Strong problem-solving, critical-thinking, and communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Commitment to documentation-first practices and continuous improvement.

Tech Stack

• AWS
• Cloud
• DNS
• Google Cloud Platform
• Switching
• TCP/IP
• Terraform

Benefits

• Offers Equity