Provide on-site servicing, installation, and repair of complex electromechanical equipment
Support customers with operational or maintenance issues
Address escalated technical and service-related concerns
Diagnose failures in mechanical, hardware, software, and systems
Implement effective repairs to minimize downtime
Prepare reports for analyzing product failure trends and serviceability issues
Assist with the on-site training and development of less experienced field service technicians

High school diploma or GED required
An Associate degree or trade/technical school certificate/diploma preferred
Minimum of four (4) years of relevant work experience, including at least two years in a field service environment
Hands-on experience with electromechanical equipment is essential
Previous experience in customer-facing roles is required.

Electromechanical Field Service Technician III

About this role