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Business Systems Manager at NASCO | JobVerse
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Business Systems Manager
NASCO
Remote
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Business Systems Manager
United States
Full Time
3 weeks ago
No Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Performs analysis to assess business and user needs
Gathers, defines, and documents high level and detailed business and technical requirements
Researches and develops innovative system solutions that use the system/product the most effectively
Quantifies the business value of proposed system solutions
Recommends and coordinates development/enhancements to meet customers' needs.
Defines the impacts of project objectives to the system and business by using industry knowledge and system specifications
Assesses technical design from vendor for traceability to business requirements
Assesses technical designs from vendor for thoroughness, impacts to system including performance and capacity
Identifies, captures and reports the operational metrics and data to measure the use and effectiveness of a system enhancement or a product
Supports system and data architecture needs by applying NASCO policies and standards as appropriate throughout product/project delivery.
Develops test strategies and test plans
Performs user acceptance testing and validate results
Identify and document user acceptance test defects
Partner with Plan(s) and vendor to resolve test defects
Create Plan-readiness criteria and assessment
Conduct post-production check out
Facilitate walk through of system changes and test results
Operates within resource (time and money) constraints to achieve results
Obtain customer sign off on project deliverables
Provides training and quality assurance as needed to peers and customers in areas for which you are a SME
Promotes, recommends, and participates in process improvement activities
Mentors less experienced team members
Develops skills and gains knowledge to be a SME in multiple system areas.
May provide approval of less experienced team members' test deliverables.
Communicates effectively (verbal and written)
Requirements
6-10 years experience as Business Systems Manager or related technical position
Previous experience participating in large software development or implementation projects
Previous experience in developing and implementing software testing strategies
Previous experience working with customers and end users
Previous experience in working with software vendors or in implementing vendor custom developed applications
Proficient in Excel, Word, Outlook, PowerPoint software tools
Excellent written and oral communication skills
Ability to develop good, effective working relationships with customers through minimal contact
Exceptional attention to detail
Strong sense of urgency
Bachelor's degree in business or technology or work equivalent
CBAP or CAPM certification required within 18 months from date of hire
Benefits
Physical and Mental Health Benefits
Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
Telehealthcare – for Medical and Behavioral visits
Generous PTO with buy/sell options
9 Company holidays, a floating day off, and a day off for volunteering
Employee Assistance Program
Wellness program
earn insurance discounts or credit towards health-related items
401K Plan with employer matching contributions
Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
Bonus and Recognition programs
Tuition Assistance
Consultation with financial planner
Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
Group Discount programs
mobile, technology services, etc., to help you save money
Apply Now
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