Applications Engineer

Role Overview

• Applications Engineers are trusted partners to our customers recommending solutions that address their needs and drive profitable growth for Amcor.
• Application Engineers provide technical support to troubleshoot existing products, enhance existing products, and support new product developments.
• Expertise in product and service: Possess in-depth knowledge of Amcor products and services and promote to customers.
• Equipped to handle complex customer queries and provide detailed product information.
• Stay apprised of externally relevant technology changes and trends that impact the health care industry.
• Continuously learn and share knowledge to advance capability across the organization.
• Create and implement qualification and scale-up protocols for growth and spec change actions.
• Build strong customer relationships, trust and credibility by demonstrating a deep understanding of the customer’s industry and challenges.
• Provide expert guidance and support to solve the customer’s unique application issues in a timely fashion, accelerating commercialization.
• Focus on customer new product introductions to specify Amcor solutions during early design stages.
• Reinforce Amcor’s quantified value proposition, driving sales growth and customer retention, helping cement Amcor as a supplier of choice.
• Understand the customer operations better than they do in order to enhance the Amcor Value Proposition through activities such as process improvement and value engineering.
• Schedule and execute product performance and engineering audits to capture a quantifiable value for the customer.
• Partner with appropriate stakeholders to ensure action and resolution to audit findings.
• Work in partnership with Sales, delivering timely, comprehensive solutions tailored to each customer to accelerate new sales growth.
• Collaborate with R&D and Marketing to provide actionable feedback on product performance for the customer’s unique applications.
• Collaborate with R&D to identify portfolio gaps, product enhancements and new product ideas as well as competitive trends and continuous improvement opportunities.
• Participate in training sessions, trade shows, seminars and account reviews.

Requirements

• Undergraduate degree in an engineering field required
• Min 5 years technical experience in an engineering, manufacturing process or field technical role; flexible packaging and thermoforming technical experience preferred
• Strong conceptual and analytical skills, attention to details
• Strong mechanical and technical ability and aptitude
• Strong problem-solving skills
• Able to manage multiple priorities
• Excellent project management skills; ability to drive execution of plans
• Professional appearance and attitude
• Ability to work independently with minimal supervision
• Demonstrates leadership qualities and success working in cross functional environments
• Operates effectively with people at all levels of the organization with ability to build and maintain relationships
• Strong understanding of plant processes and practices
• Healthcare market knowledge and exposure (desired)
• Min 50% travel

Benefits

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)