Create Engaging Content – Develop scroll-stopping social media posts, videos, and graphics that capture attention and drive engagement.
Manage and Grow Our Online Community – Build relationships with followers, respond to comments, and create conversations that bring our brand to life.
Execute a Data-Driven Social Media Strategy – Align content with business objectives and use analytics to optimize performance.
Attract Top Talent – Use social media platforms to strengthen our employer brand and attract qualified candidates.
Stay Ahead of Trends – Keep up with the latest social media trends and best practices to bring fresh, innovative ideas to the table.
Collaborate with Marketing & Leadership Teams – Work closely with cross-functional teams to ensure our social media presence supports broader business goals.

Bachelor’s degree in marketing, Business, Communications, or a related field.
1-2 years of experience in social media management or digital marketing.
Hands-on experience with platforms like Facebook, Instagram, YouTube, TikTok, LinkedIn, and Twitter.
Proven track record in B2B content development, particularly within the call center and customer experience sectors.
Creativity & strategic thinking – You know how to make an impact with words, visuals, and storytelling.
Excellent verbal and written communication skills – You can craft compelling messages and clearly present ideas.
A passion for social media trends – You stay ahead of industry changes and new platform features.
A team player with a positive attitude – You thrive in collaborative, fast-paced environments.

Medical and dental insurance (with free dependent coverage!)
Group life insurance for peace of mind.
Paid time off (PTO) – Because work-life balance matters.
Outstanding career growth opportunities – Learn, advance, and develop your career.
A fun, innovative, and energetic team culture – Be part of a company that values creativity.
Skills and leadership development to help you reach your full potential.

Social Media Specialist

Key skills