Lead operational delivery at the study/project level, ensuring milestones are met across timeline, budget, and quality parameters.
Establish and charter the Study Team, partnering with internal and external stakeholders to align goals and ways of working.
Foster effective team dynamics, enable decision‑making, and document key decisions.
Develop, maintain, and execute study‑level operational plans (scope, schedule, budget, quality).
Manage delivery of data/work products to plan; monitor and control forecast vs. actuals.
Drive proactive risk identification with the CHCO and Pfizer study team; create and maintain mitigation/contingency plans with cross‑functional buy‑in.
Lead inspection readiness preparation and coordination, including targeted QC activities and documentation completeness.
Oversee delivery of Data Management activities, including CRF/eCRF development to relevant data standards.
Provide high‑quality study information to support decisions; maintain transparent communications on progress, risks/opportunities, and mitigations.
Optimize operational efficiency and team health across internal and CHCO resources.

Bachelor’s degree in life sciences, drug development, project management, business, or related field
6+ years of relevant experience required with BA/BS or 5+ years of relevant experience with MBA/MS
Strong background in clinical operations with understanding of end‑to‑end development processes and related regulatory requirements
Proven experience in CHCO/vendor oversight (highly desired)
Demonstrated budget management for large/complex programs with on/under‑budget delivery history
Working knowledge of GCP, SOPs, and inspection readiness practices
Proficiency in risk/issue management, change control, and contingency planning
Understanding of CRF/eCRF development and TMF expectations
Strong command of budgeting/forecasting, vendor performance management, and contract awareness
Attention to detail, collaboration, and professionalism
Flexibility and proactiveness
Growth mindset.

401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage

Protocol Operations Lead

Key skills