Participate in leadership meetings when requested
Maintain an active caseload with billable hours expectations
Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
Review EHR service lines and complete error corrections as needed
Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
Partner with clinic director to support administrative changes as needed (office space and waitlist)
Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
Coordinate office supply orders for clinic (ordering and monitoring)
Co-facilitate clinic meetings and consultation groups, including documentation via a file note
Collaborate with clinic director to maintain organizational policies and procedures
Serve as back-up for clinic director when they are out of the office
Support clinic staff development to ensure accurate use of Valant
Additional duties as assigned

Master’s Degree or higher education in mental health discipline
Active and unrestricted license issued by a North Carolina Professional board (e.g., LCMHCS, LMFT, LCSW)
Strong leadership and problem-solving skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record system

Licensed Outpatient Mental Health Therapist

Key skills