Help think through the end-to-end customer experience, identifying key touchpoints.
Support execution of our reputation management strategy across brands.
Help build and maintain the program infrastructure that feeds a multi-channel video and content pipeline.
Support and help grow our brand ambassador programs.
Synthesize data and reporting across programs, translating findings into clear insights and recommended actions for internal stakeholders and leadership.
Partner with the Integrated Director to identify, build, and iterate on AI-powered workflows.

2+ years of experience in marketing, integrated communications, or business operations, including hands-on execution of programs that span multiple teams or channels.
Some exposure to or curiosity about customer journey mapping, nurture flows, or how messaging ladders through a product or campaign experience.
Demonstrated ability to contribute to structured programs with measurable outcomes (marketing campaigns, advocacy programs, employee or customer engagement initiatives, or similar).
Genuine curiosity about AI and how it applies to marketing work.
Hands-on experience with tools like Claude, ChatGPT, Perplexity, NotebookLM, or building custom workflows (GPTs, Gems, agents) is a real differentiator here.
Strong writing and communication skills across formats: documents, briefs, presentations, and stakeholder updates.
Data fluency, comfortable in Google Sheets, Slides, and Microsoft Office; able to synthesize and present findings clearly.
Exposure to multi-channel marketing environments: social, PR, content, or communications.
Experience in financial services or communications is a bonus, not a requirement.

Hybrid and remote work opportunities
401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, and Talkspace
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Marketing Specialist

Key skills