Assess, evaluate, and assist in resolving pharmacy operations system and technology issues.
Provides support to Business Owners and Business Leads in delivery of key Operations Technology initiatives (multiple initiatives simultaneously).
Utilize the Rally platform to log, track, and manage multiple areas in the platform such as User Stories, Test Cases, Defects, and more.
Perform User Experience Testing based on various changes and implementations in the system.
Demonstrates ability to support problem identification, solution definition and refinement, measurement and tracking of outcomes – including a clear understanding of what defines success.
Identifies and clears, through coordination with Operations and IT/Engineering teams, roadblocks to unlock organization and operational barriers to ensure initiative success.
Escalate issues/concerns appropriately if issues arise.

At least 1 year of UAT experience with the systems supported or 3 years experience within an equivalent testing function.
3+ years of experience or advanced level skill in MS Office (Excel, Outlook, PowerPoint, Word, and Teams)
1+ years project management experience.
1-3 years of analytical experience demonstrated by a proven track record of success in business operations, including experience leading or supporting new technology/process solutions and new projects implementation.

Analyst, User Acceptance Testing

Key skills