Manage all internal communications related to the Command Center and its activities
Partner with the Command Center to consolidate daily and monthly operational health reports
Maintain and update global communication matrices
Audit existing notification templates and tools for critical events
Prepare OSRs for D&IT customers

Currently pursuing a Master’s degree in Corporate Communications, Information Systems, or Business Management
Prior experience or a completed relevant internship in a corporate environment
High proficiency with digital communication tools
Strong technical writing and copyediting skills
Knowledge of ServiceNow or basic experience with incident management frameworks (ITIL) is a plus
Proven ability to work under pressure
Able to clearly communicate complex technical concepts
Full professional proficiency in English

Apprenticeship – Command Center Internal Communications Manager

Key skills