Lead, mentor, and manage a team of Franchise Business Consultants
Set performance expectations and conduct regular performance reviews
Oversee the Annual Planning and Franchise Business Review processes
Develop and implement strategic initiatives to drive growth
Ensure FBCs effectively utilize ongoing data and analytics
Oversee FBC-led efforts to support Franchisees in remodeling and new store builds
Facilitate communication between the FBC team, Franchisees, and cross-functional partners
Ensure FBCs perform regular evaluations of restaurants
Manage team budget and oversee administrative responsibilities

Minimum High School or GED
Preferred 4 Year / Bachelor’s Degree or equivalent
7+ years in multi-unit operations, franchise operations/business consultant role
Proven experience in franchise operations or business consulting
Demonstrated leadership experience
Strong data analysis skills
Excellent communication skills

Senior Manager – Franchise Operations

Key skills