Respond quickly to inbound leads across multiple channels, including live chat, email, and other marketing channels
Conduct structured discovery conversations to understand each prospect’s pain points and urgency for change.
Qualify opportunities using MEDDPICC, identifying Metrics, Decision Criteria, and Identified Pain.
Document key insights in Salesforce to enable seamless handoffs to Account Executives.
Partner closely with Account Executives to align on strategy and ensure a consistent customer experience.
Manage a steady flow of inbound conversations
Participate in coaching and training designed to accelerate your development and career path within Pluralsight.

Requires no previous professional experience; ideal for early-career professionals or recent graduates.
Strong written and verbal communication skills with an emphasis on consultative questioning.
Exceptional active listening and critical thinking skills, with a passion for uncovering the root causes of business challenges through structured discovery.
Analytical mindset capable of tying prospect challenges to quantifiable business outcomes (Metrics).
Highly organized with strong time management and prioritization abilities.
Collaborative mindset and eagerness to partner with cross-functional teams.
Growth-oriented attitude with resilience and adaptability.
Comfortable engaging with prospects via phone, email, and chat.

Sales Development Representative – Inbound

Key skills