Build and maintain relationships with community-based organizations, providers, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes
Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies
Serve as liaison between internal teams and external partners to address community needs and improve access to services
Drive and support outreach strategies that increase awareness of member benefits, preventive services, and community resources
Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities
Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
Accurately document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems
Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations

Minimum of 2 years of experience in community outreach, community engagement, public health/community health, healthcare, marketing, or partnership development
Experience building relationships with community organizations, stakeholders, or external partners
Experience with data entry, reporting systems, or database tools
Bachelor's degree in Public Health, Community Health, Marketing, Communications, Healthcare Administration, or related field preferred
Experience in managed care, Medicaid, healthcare, or nonprofit community settings preferred
Knowledge of community health and social service agencies and additional community resources preferred
Bilingual skills preferred based on community needs

Community Engagement Liaison

Key skills