Several years of professional experience in customer service
Ideally some initial experience in coaching, help desk or quality management
Confident working with numbers and MS Office, especially Excel
Quick grasp and ability to learn new systems independently and rapidly
Enjoy working in a motivated team, with an independent, conscientious work style and strong commitment

Work-life balance – Shape your workday flexibly and enjoy the freedom of remote working
Commuter ticket & company bike – So not only your working hours are flexible
Start-up perks – Enjoy free drinks and the occasional game of foosball or table tennis as a break from work
flaschenpost Learning – Create your personal learning journey and expand your know-how through diverse and innovative trainings
Buddy program – Your flaschenpost buddy will support you during onboarding
State-of-the-art technology – We place great value on progress and innovation
Team and networking events – Stay fit and get to know your colleagues through corporate sports, game nights and regular team meetups
Corporate benefits – Whether shopping or sports – benefit from discounts and offers in online shops, gyms and exclusive conditions with Hansefit and Urban Sports Club
Social responsibility – Blood donation during working hours to help save lives

Quality & Training Specialist – m/f/d

Key skills