AI Adoption Specialist

Role Overview

• Act as an on-demand AI coach, supporting employees and teams through 1:1 and small-group sessions to help them apply AI to real workflows.
• Partner closely with stakeholders to translate business needs into practical AI-enabled use cases.
• Troubleshoot AI and AI-enabled workflow issues, providing timely, hands-on support to ensure seamless user experiences.
• Guide users in responsible AI usage, validation, and governance-aligned practices across commercial and internal AI tools.
• Coach users on advanced capabilities within tools like Microsoft Copilot, including applying pre-built agents (e.g., Researcher, Analyst) and enabling simple workflow automations or lightweight agent use cases.
• Travel to DPR offices and project sites (~25%) to deliver in-person coaching, workshops, and working sessions.
• Support end-to-end AI enablement programs, from foundational AI literacy to advanced, role-specific applications.
• Create educational materials and resources that help employees understand AI concepts and explore practical applications.
• Deliver live training sessions (in-person and virtual), office hours, and ongoing learning forums.
• Support behavioral change by embedding AI into how people actually work—not just how tools are introduced.
• Track adoption metrics, engagement, and usage data to assess effectiveness and guide continuous improvement of training and coaching programs.
• Gather feedback from users and stakeholders to iteratively refine content, tooling guidance, and enablement strategies.
• Serve as a trusted advisor and internal evangelist for responsible, effective AI usage.
• Partner with AI builders, product teams, IT, and security to align enablement efforts with platform capabilities, governance, and roadmap priorities.
• Prepare and deliver high-quality internal and external communications, including presentations, reports, demos, and stakeholder updates.
• Stay current on emerging generative AI tools, enterprise adoption patterns, and best practices.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 2+ years of experience in AI adoption, digital transformation, enablement, training, consulting, or change management.
• Proven experience designing and delivering training for technical and non-technical audiences.
• Strong hands-on proficiency with generative AI tools such as ChatGPT, Microsoft Copilot, and similar platforms.
• Demonstrated ability to coach individuals 1:1 and translate complex concepts into practical, relatable guidance.
• Excellent communication, facilitation, and interpersonal skills.
• Comfort operating in ambiguity and adapting content for audiences at different levels of AI maturity.
• Willingness and ability to travel approximately 25% of the time.

Benefits

• Competitive salary
• Flexible work hours
• Professional development budget
• Home office setup allowance
• Global team events