System Integration & Onboarding: Perform tests to ensure third-party hardware (like charging stations or payment terminals) works perfectly with our software;
Technical Troubleshooting: Analyse system logs and data to resolve complex issues for colleagues, clients, and prospects;
Consultancy & Support: Serve as a technical consultant for the sales and product teams, providing deep-dives into regulations, protocols, and feature implementations;
Subject Matter Expertise: Cultivate and maintain deep, specialised knowledge in dedicated topics. Leverage this expertise to act as a strategic advisor for clients and prospects, while collaborating closely with the product team to influence technical development of our product;
Relationship Building: Build and maintain strong partnerships with hardware vendors, payment terminal providers, and other industry stakeholders;
Documentation & Knowledge Sharing: Build a comprehensive internal knowledge base and write technical documentation regarding product functionalities and partner integrations;
AI & Innovation: Use AI tools to automate repetitive tasks and improve your day-to-day workflow;

Analytical Mindset: You enjoy "under the hood" work
looking at logs, data, and technical processes to find solutions;
Technical Communication: Ability to explain complex technical concepts to non-technical people (clients or business colleagues) and translating them into business value;
Soft Communication Skills: Demonstrate emotional intelligence, active listening, and the ability to build rapport with stakeholders, fostering positive working relationships and constructive dialogue;
Consultative Approach: Ability to listen to a client’s needs and provide expert technical advice in a professional, easy-to-understand manner;
High-Level Communication: Strong verbal and written skills for interacting with prospects, partners, and internal management;
Project & Time Management: Ability to manage your own tasks and prioritise which phase of a project needs your attention most;
Technical Writing: Comfortable writing clear documentation and guides;
Curiosity: A strong desire to learn new technologies and research in-depth functionalities independently.

Opportunity to join a fast-growing company on the path to become a global industry leader;
Opportunity to work with amazing, highly experienced people;
Flexible work hours;
Bonus day-off to celebrate your birthday;
5 additional vacation days per year, after your first year with the company;
Social events and awesome team buildings;
Medical insurance for you and for your family, with great coverage;
Monthly shared mobility allowance (covers Spark and GOeGO);
EV week – you get a company electric car for yourself for a week every 1-2 months.

Technical Integration Consultant

Key skills