The Business and Sales Coordinator is a versatile operational linchpin responsible for the seamless execution of FYI’s administrative, sales, and grant-funded activities.
This role balances high-level financial tracking—such as trial balance reclassifications and budget management—with "hands-on" sales and customer service support, including managing an e-commerce store and maintaining our customer relationship management (CRM) database.
The Business and Sales Coordinator ensures that internal workflows are efficient, consultants and partners are paid promptly, and all external events—both virtual and in-person—are executed with excellence.
Work under the direction of the Senior Director of FYI to manage all day-to-day business administration for FYI.
Complete monthly trial balance reclassifications and submit recurring check requests.
Manage FYI’s Shopify store and account.
Track store inventory, manage our relationship with FYI’s 3rd party fulfillment center, and order products from publishers as needed.
Track and report monthly sales figures for monthly and quarterly sales meetings.
Attend all sales meetings.
Work with the Senior Director of FYI to audit and analyze FYI’s finances on a regular basis.
Provide the necessary support for fund development, and provide support to the Executive Director for development-related tasks, such as sending donor cards, purchasing and sending gifts, and preparing occasional large donor mailings.

Bachelor’s degree
2-3+ years of administrative experience
Team player mindset, eager to serve and foster collaboration.
Proven ability to provide superb customer service
Strong verbal and written communication skills
Strong computer skills, with competence in: Microsoft Suite, Google Suite, Adobe, Keynote, Hubspot or other CRM, Asana or other Project Management software, Slack, Zoom and high Internet and social media proficiency
Experience in customer relationship management; experience with HubSpot CRM software preferred.
Works well under pressure and can manage pressing requests and situations.
Works well in a multicultural environment with a focus on diversity, equity, and inclusion.
Able to prioritize multiple tasks simultaneously.
High attention to deadlines, accuracy, and details.
Ability to work effectively both independently and as a member of a team.
Able to work with a diverse remote team and interact with team members via digital task management systems and virtual meeting environments.
A self-starter who can prioritize tasks and meet deadlines.

This is a grant/gift-funded position that may be time-limited and/or contingent upon sufficient funding.
Must be willing to abide by Fuller Community Standards.
Position will be determined on a case-by-case basis and this position may be eliminated.
Remote work within the United States, subject to payroll state approval by Fuller Theological Seminary.

Business and Sales Coordinator

Key skills