Learning Partner, Personal Insurance

Role Overview

• Conduct learning needs analysis to determine need, scope, and required resources based on business needs.
• Gather and synthesize information and data to identify recommendations for learning solutions.
• Partner to develop objective statements, understand personas, intended outcomes, processes and systems, and measurements for supported line of business, program, or function.
• Maintain consistent learning processes, procedures, and standards to ensure consistency across Travelers.
• Support and inform curriculum development which may include planning, designing, developing, and outlining solutions to learning objectives.
• Evaluate effectiveness of learning solutions.
• Assist with planning and execution of projects and resources to ensure projects are delivered on-time, within scope and within budget.
• Leverage change management methodologies, processes, and tools to create strategies to support adoption of changes.
• Write business processes and procedures leveraging knowledge of business/product specific methodologies and tools.

Requirements

• Bachelor’s degree.
• Four years of experience in respective business operation or other learning and development environment.
• Experience with writing and developing learning resources.
• Awareness of learning technologies, support systems, and methodologies with the ability to assist with implementation of those technologies.
• General knowledge of the business/personal insurance industry.
• Demonstrated project management skills.
• Ability to influence and collaborate with others.
• Excellent communication and presentation skills.
• Two years’ experience in a learning and development, training, design, or business-related field.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.