Build & Evolve the IT PMO
Create a scalable project & program management framework for all IT teams
Establish standards, documentation, templates, and lifecycle expectations
Implement intake, prioritization, governance, planning, and review ceremonies
Continuously refine processes as the organization and technology landscape evolve
Drive Cross-Functional Alignment
Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT
Coach project managers and technical leaders on PMO processes
Reinforce documentation, communication, and governance standards
Support change management and organizational readiness for major initiatives
Lead Portfolio, Program & Project Delivery
Oversee large, multi-team, enterprise-level programs
Serve as the central point for scope, timing, resourcing, and risk mitigation
Ensure initiatives deliver on-time, on-scope, and on-value
Collaborate with stakeholders to define business cases, benefits, and success metrics
Own Project Tools & Reporting
Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.)
Build dashboards and reporting for leadership and executive visibility
Improve tooling, automation, forecasting, and transparency across teams
Develop a High-Performing PMO Team
Hire, mentor, and grow a team of project managers
Foster a culture of accountability, collaboration, and continuous improvement
Support the long-term evolution and scaling of the PMO

5+ years in healthcare
7+ years in IT project/program management, including building or maturing PM frameworks
Strong understanding of Agile, Scrum, Kanban, and hybrid methodologies
Experience coaching PMs and technical leaders without direct authority
Skilled in intake, prioritization, RAID management, and quality standards
Hands-on experience with Jira, Azure DevOps, Asana, or similar tools
Excellent communication, facilitation, and stakeholder-alignment skills
Strong analytical, organizational, and reporting capabilities
Certifications such as PMP, PMI-ACP, CSM/PSM, SAFe, ITIL Foundation

PMO Manager

Key skills