Own end-to-end project-based billing, including invoice preparation, validation against contracts/SOWs, and timely delivery to customers.
Navigate and manage customer procurement and payment portals (e.g., Coupa, Ariba, and similar systems) to ensure invoices are submitted correctly and without delay.
Proactively drive collections efforts — follow up consistently with enterprise customers via email, portals, and calls to resolve outstanding invoices.
Partner with Sales, Delivery, and Accounting to resolve billing discrepancies, disputes, and contract-related issues quickly.
Monitor AR aging and take action to reduce DSO and improve cash collections performance.
Ensure all billing aligns with contract terms, milestones, and project deliverables.
Support a fast and efficient month-end close, helping achieve a 5-business-day billing/AR close timeline.
Maintain accurate and up-to-date records in QuickBooks Online (QBO) and other billing systems.
Reconcile billed revenue to underlying project data and ensure proper association of costs and revenue where applicable.
Identify and implement process improvements to streamline billing, invoicing, and collections workflows.
Assist in maintaining documentation and audit support related to billing and AR processes.
Communicate clearly with internal and external stakeholders to ensure smooth billing and payment cycles.

3+ years of experience in accounts receivable, billing, or project-based invoicing roles
Strong experience with project-based / milestone / services billing
Proven track record of managing enterprise collections and reducing DSO
Hands-on experience with customer payment and procurement portals (e.g., Coupa, Ariba, or similar)
Experience working in QuickBooks Online (QBO) or similar accounting systems
High attention to detail and ability to manage multiple invoices, accounts, and follow-ups simultaneously
Strong organizational and follow-through skills — you don’t let things slip
Comfortable working cross-functionally to resolve billing and payment issues quickly
Ability to operate in a fast-paced, evolving startup environment

Accounts Receivable Specialist

Key skills