Senior Manager, Product Management – Consumer Financial Service

Role Overview

• As the lead for this product area, you will define and drive a globally scalable yet locally tailored strategy across lending, card, bill pay, and other financial services products.
• You’ll work closely with regional teams to adapt solutions to local market dynamics, optimize existing funnels, and deliver impactful, customer-centric experiences across diverse geographies.
• Define and own the product strategy across a 36-month time horizon, aligning with business goals and customer needs.
• Lead end-to-end product delivery efforts, from discovery and requirements definition to launch and post-launch optimization, with minimal oversight.
• Collaborate closely with UX design and engineering teams to bring innovative, customer-centric financial services experiences to life.
• Partner with external technology and financial institutions to ensure seamless integration, regulatory compliance, and operational readiness.
• Write clear, actionable product requirement documents and user stories that guide engineering, design, and operations teams.
• Drive cross-functional roadmap alignment across core business stakeholders, regional product leads, engineering, compliance, legal, marketing, and customer care teams.
• Collaborate with marketing and strategy teams to define go-to-market requirements, including awareness campaigns, in-product merchandising, engagement strategies, and pricing programs.
• Conduct market research to uncover unmet customer needs, jobs to be done, and barriers to adoption, with or without formal research support.
• Monitor product performance, gather feedback, and iterate to improve customer experience and business outcomes.
• Stay ahead of industry trends in digital financial services, lending, payments, and global consumer banking.

Requirements

• 5-7 years of product management experience in consumer financial services, fintech, or related domains.
• Proven success in developing and executing long-term product strategies across multiple product lines.
• T-shaped skill set: broad familiarity across lending, cards, payments, and digital banking, with deep expertise in at least one area.
• Strong understanding of financial product flows, compliance, and partner integrations.
• Experience building global experiences on top of APIs and optimizing funnels through customer-centric design.
• Excellent communication and stakeholder management skills, including experience working with external partners.
• Analytical mindset with experience using data to inform decisions and measure success.
• Comfortable working independently and making decisions in ambiguous environments.

Benefits

• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave
• One day volunteer time off
• $0 Money Transfer Fee Discount Code – Quarterly
• Recognition Program “Game Changers” Employee Discount Program
• Global Adoption Assistance
• Global Scholarship Awards Program