Lead design work across product and communication experiences, from user flow mapping and wireframing through to final interface design and testing
Champion a user-centred, evidence-led design approach, working with researchers and analysts to uncover insights and validate ideas through testing
Collaborate across disciplines, including engineering, data, brand, content, and marketing teams, to ensure designs are achievable, consistent, and high-performing
Contribute to the evolution of our design system, maintaining accessible, scalable patterns that align product and marketing design
Run and facilitate design sprints and workshops, helping teams align on problems and rapidly test solutions
Mentor junior designers, sharing methods, frameworks, and feedback to improve team capability and confidence
Balance business and user goals, prioritising effectively and clearly communicating rationale to stakeholders
Advocate for content design and accessibility best practices, ensuring every journey is inclusive and easy to use
Identify opportunities and initiate design projects, framing problems, aligning stakeholders, and shaping briefs when they don’t yet exist.

Proven experience designing user-centred digital products, ideally within complex or regulated domains (e.g. finance, insurance, health)
Excellent UX and UI skills, with a strong grasp of design systems, accessibility, and interaction design principles
Confidence using Figma for everything from component design to full interactive prototypes
Experience running and contributing to user research, including surveys, usability testing, and analytics review
Comfortable mapping customer journeys across full product and marketing funnels
Experience with form design, conversion flows, and behavioural insight techniques is a bonus
Able to confidently lead design critiques, stakeholder reviews, and cross-functional workshops
Empathy, curiosity, and strong communication skills — with the ability to articulate decisions clearly to peers and senior stakeholders
Comfortable initiating projects and influencing roadmaps by spotting design-led opportunities for improvement.

10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
A hybrid working approach with 2 in-office days per week and up to 22 working days per year to “work from anywhere”
Employer matching pension contributions up to 7.5%
A one-off £300 “work from home” budget to help contribute towards a great work environment at home
Excellent maternity, paternity, shared parental, and adoption leave policy, for those key moments in your life
25 days holiday (increasing to 30 days) + 2 days “my time” per year
Private medical cover, critical illness cover, dental plans, and employee assistance programme
Free gym access
Employee discounts programme
A healthy learning and training budget to support your development
Electric vehicle and cycle to work schemes
Regular events
from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected.

Senior Product Designer

Key skills