Implementation Partner: You are the primary contact for our customers for all technical questions related to the implementation of our solutions.
Partner Management: You maintain and coordinate technical communication with our DMS partners and exchanges.
Interface to the Dev Unit: You manage communication with our developers via Jira, support product development, and ensure that requirements are implemented precisely.
2nd Level Support & Documentation: You resolve complex technical support requests and document our processes in clear technical documentation.

Technical understanding: You have experience supporting interfaces and IT infrastructures and enjoy diving deep into technical processes.
Consulting skills: You can confidently guide customers through implementation processes and explain complex issues in an understandable way.
Structured working & tool expertise: You are proficient with Jira and accustomed to documenting projects in a structured way.
Solution-oriented mindset: You think proactively and enjoy feeding product development with practical, field-based feedback.

Hybrid working: Flexibility is not just a buzzword here — work where you perform best.
Responsibility: You actively shape the technical collaboration with our key partners.
Modern environment: A workplace that relies on modern tools and efficient processes.
Stability & dynamism: A role in an established company experiencing strong growth — we offer security while providing plenty of room for development.

System Consultant

Key skills