Intune Engineer

Role Overview

• Administer and maintain the Microsoft Intune tenant, ensuring its stability, security, and optimal performance.
• Develop, implement and/or manage Intune configuration policies (based on requirement), including device compliance, configuration profiles, conditional access, and endpoint security policies.
• Manage and troubleshoot device enrollment processes (e.g., Autopilot, BYOD).
• Monitor the health and compliance status of managed devices and proactively address any issues.
• Stay up-to-date with the latest Intune features and updates, evaluating their potential benefits for the organization.
• Implement and/or manage endpoint security solutions (based on requirement) within Intune, such as Microsoft Defender for Endpoint integration, application control, and BitLocker management.
• Develop, enforce and/or manage security policies (based on requirement) to protect company data on managed devices.
• Respond to and remediate security incidents related to endpoint devices in collaboration with the security team.
• Package, deploy, and manage applications through Intune, ensuring efficient and reliable software distribution.
• Configure application protection policies (APP), based on requirement, to safeguard corporate data within managed and unmanaged applications.
• Troubleshoot application deployment and functionality issues on managed devices.
• Manage and maintain device & application inventory within Intune.
• Collaborate with other IT teams (e.g., Networking, Security, Helpdesk) to ensure seamless integration of Intune with other systems.
• Develop and maintain comprehensive documentation of Intune configurations, policies, and procedures.
• Provide technical guidance and support to the Helpdesk team for Intune-related issues.
• Identify opportunities to automate Intune tasks and processes using scripting languages (e.g., PowerShell) or other automation tools.
• Continuously evaluate and optimize the Intune environment to improve efficiency and security.
• Implement and/or manage MDM and MAM strategies, based on requirement, to secure and manage mobile devices accessing company resources.
• Configure and/or enforce policies for iOS, Android, and other mobile operating systems based on requirement.

Requirements

• Proven experience (typically 3-5 years) in managing and administering a Microsoft Intune environment in an enterprise setting.
• Microsoft certifications related to Endpoint Management (e.g., Microsoft 365 Certified: Endpoint Administrator Associate).
• Strong understanding of Microsoft Azure Active Directory (Azure AD) and its integration with Intune.
• Experience with device enrollment methods, configuration profiles, compliance policies, and conditional access.
• Solid understanding of endpoint security best practices and technologies.
• Experience with application packaging, deployment, and management through Intune.
• Experience with scripting languages such as PowerShell for automation tasks.
• Excellent troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to document technical procedures clearly and concisely.
• In-depth knowledge of Microsoft365, Group Policy, Exchange Online Protection (EOP), Active Directory Trusts, Active Directory Sites and Services, DNS, DHCP, and DFS.
• Knowledge in Modern Authentication architecture such as Single Sign-On between cloud-based & on-premise systems.
• Experience and practical working knowledge with End User Technology including Virtual Desktop Delivery Systems (VDI), SCCM/Intune/MECM, etc.
• Strong hands-on knowledge in End User Technology areas including Windows 10/11 OS build deployment & support, file and print, Unified Communication and Collaboration tools, software assessment and compatibility verification on Windows devices.
• Good technical knowledge on device management platforms such as Intune, Windows Application Controls etc.
• Proven experience in project collaboration and delivery of key initiatives.
• Experience with other endpoint management solutions (e.g., SCCM/Configuration Manager).
• Knowledge of mobile device operating systems (iOS, Android) and their management capabilities.
• Experience with implementing and managing Microsoft Defender for Endpoint.
• Familiarity with ITIL framework with a good understanding of ITIL change, Problem & Incident Management processes.

Tech Stack

• Android
• Azure
• Cloud
• DNS
• iOS

Benefits

• Health insurance
• Professional development opportunities