Senior Site Reliability Engineer

Role Overview

• Own SLOs, SLIs, and error budgets for all production services
• Drive error budget discipline across engineering
• Design reliability patterns for AI agent pipelines
• Lead incident response and post-incident reviews that produce durable fixes
• Serve as the primary reliability liaison to Software and AI Engineering
• Own CI/CD pipeline strategy
• Own the service catalog
• Operate Datadog as the single pane of glass for service health

Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent combination of education and experience
• 6–8 years of progressive experience in site reliability engineering, platform engineering, or DevOps, with demonstrated technical leadership at the senior individual contributor level
• Deep expertise in AWS (EKS, Lambda, CloudWatch, AWS Config) and multi-region architecture patterns
• Proficiency with Terraform and GitOps; experience with policy-as-code (Sentinel, OPA/Rego, or equivalent)
• Hands-on Datadog experience at operational depth
• Strong containerization expertise: Docker, Kubernetes (EKS preferred)
• Proficiency in Python and/or Bash; experience building operational tooling
• Deep expertise in CI/CD pipeline design and optimization using Bitbucket Pipelines and GitHub Actions
• Professional Skills: Formally mentors junior and intermediate engineers

Tech Stack

• AWS
• Docker
• Kubernetes
• Python
• Terraform

Benefits

• Company-sponsored training and development opportunities
• Comprehensive benefits package (health, dental, vision, wellness, RRSP Matching, annual fitness reimbursement)
• Flexible vacation policy
• Community involvement opportunities through charitable alliances
• Wellness resources and support
• Inclusive environment that prioritizes diversity, equity, and accessibility