Executive Director, Investments Vendor Management

Role Overview

• Lead the translation of business market data needs into sourcing strategies and oversee ongoing vendor performance, including monitoring SLA adherence, delivery quality, and issue resolution against contractual commitments
• Own contract renewals and negotiations, preparing commercial analysis, managing negotiation milestones and documentation, and securing favorable terms across pricing, service levels, and cost structures
• Own contract and SLA administration for assigned Investment and market data vendors, including maintaining contract repositories, ensuring documentation is current and audit‑ready, tracking renewal timelines, and monitoring SLA compliance
• Review vendor agreements to document contractual restrictions, usage rights, service obligations, and compliance considerations across the vendor portfolio
• Track spend, usage, and contract data to identify opportunities to optimize vendor relationships and reduce the existing cost base, partnering with Legal, Procurement, and business stakeholders to ensure contracts accurately reflect negotiated terms and risk considerations across the full contracting lifecycle
• Manage ongoing performance monitoring for assigned investment vendors; tracking SLA adherence, issue resolution timeliness, and delivery quality against contractual commitments
• Produce regular vendor performance scorecards for Investment Leadership for assigned vendors; summarizing SLA status, open issues, and remediation progress for review
• Escalate vendor performance breaches, delivery failures, and risk findings to the Executive Director with appropriate context and recommended remediation actions
• Own vendor management for assigned investment vendors, including invoice review and approval, coordination with Finance/AP to ensure accurate and timely processing aligned to contract terms, tracking spend and usage, flagging budget variances, and serving as the primary contact for vendor account teams and issue escalation
• Manage assigned investment vendors end‑to‑end, including tracking spend and usage, monitoring budget variances, serving as the primary day‑to‑day liaison to Global IT, Legal, Compliance, Risk, and Investment stakeholders, and representing the function in vendor governance forums and cross‑functional working groups

Requirements

• Bachelor’s degree in Finance, Business Administration, Information Systems, or related field AND 10+ years hands on experience working within vendor management or procurement OR Masters degree AND 5+ years hands on experience working within vendor management or procurement
• Proven track record managing strategic technology vendor relationships and supporting complex contract negotiations within an insurance company, asset manager, reinsurer, or institutional investment organization
• Demonstrated proficiency in vendor performance monitoring, contract and SLA administration, and third-party risk tracking across technology or managed service providers
• Strong knowledge of vendor lifecycle management, performance monitoring, SLA governance, contract administration, and third-party risk tracking
• Advanced knowledge with investment technology platforms and the operational requirements that drive vendor selection and management decisions
• Advanced knowledge of enterprise vendor risk frameworks and regulatory requirements for third-party relationships
• Proficiency in contract tracking, SLA monitoring, and vendor performance reporting tools and methodologies
• Strong relationship manager, able to engage with vendor account teams, Legal, Risk, and investment business stakeholders professionally and escalate issues effectively
• Detail-oriented and risk-aware, identifies vendor performance gaps, contract risks, and compliance issues proactively and drives them to resolution.
• Effective people leader who develops junior team members and builds a culture of commercial rigor and third-party discipline

Benefits

• Annual bonus plan
• Long-term equity incentive plan
• Full range of health benefits
• Retirement plans