Customer Service Advisor
Rotherham, England, United Kingdom of Great Britain and Northern Ireland
Full Time
3 weeks ago
No Sponsorship
About this role
Role Overview
- Answering inbound phone calls and emails from customers
- Responding to voicemails and managing social media interactions
- Product advice for vehicle components (training given)
- Handling pre-sale and post-sale customer service enquiries
- General office duties
- Liaising with suppliers, couriers and other departments in support of our customers
Requirements
- Experience in a customer service environment, be this over the phone, online or face to face
- Attention to detail
- Ability to work to deadlines
Benefits
- 28 days annual leave (5.6 weeks)
- Staff discount available across our full range of products
- Access to the AAG Benefits discount hub, providing savings and discounts at a wide range of retailers
- Free onsite parking available 7-days a week
- Secure bike storage for any cyclists among you
- Company pension scheme