Coordinate international shipments from Europe, Asia, and the Middle East into West Africa
Manage multimodal transport including air, ocean, and road, including temperature-controlled shipments
Ensure adherence to agreed Incoterms
Coordinate import clearance processes across multiple West African countries
Engage with customs authorities, standards bodies, and pharmaceutical regulators
Ensure all import documentation, permits, waivers, and approvals are complete and compliant
Manage day-to-day relationships with freight forwarders, shipping lines, and clearing agents
Coordinate with global and regional logistics providers
Support routing optimization, shipment consolidation, and cost efficiency initiatives
Monitor partner performance and SLA adherence
Support execution of donor-funded and humanitarian shipments
Coordinate duty waivers, exemptions, and program-specific compliance requirements
Identify and proactively manage operational risks
Resolve shipment disruptions and escalate critical issues where required
Maintain accurate shipment tracking and documentation
Produce operational reports including ETAs, delays, cost tracking, and clearance timelines
Use data to identify trends and support operational decision-making
Contribute to SOP development and execution playbooks
Support delivery requirements for key accounts and ensure customer alignment.

Experience in logistics, freight forwarding, or supply chain operations
Practical experience supporting customs clearance processes in West Africa
Familiarity with import and export regulations and clearance procedures
Experience managing air and ocean freight operations across international routes
Exposure to regulated supply chains such as pharmaceuticals, healthcare, or humanitarian logistics preferred
Exposure to temperature-controlled logistics is an advantage
Strong Excel skills for analysis, tracking, and reporting
Ability to interpret operational data and support decision-making
Effective stakeholder management across logistics partners, regulators, and internal teams
Strong execution capability with high attention to detail and compliance discipline
Clear communication, coordination, and problem-solving skills
Proactive, adaptable, and solutions-oriented mindset
Relevant certifications or professional affiliation in freight forwarding, customs clearing, or logistics is an advantage.

Unlimited PTO : Take the time you need to recharge and maintain work-life balance.
Monthly wellness allowance : Prioritize your health and well-being with extra support.
Paid parental leave : Time off to bond with your new family member without any added stress.
Flexible working hours : Enjoy the freedom to structure your workday in a way that suits your lifestyle.
Annual off-site retreats : Connect with the team and build lasting relationships during our company retreats.
Fully remote work : Work from anywhere in the world and join our distributed team.
The opportunity to make a difference : Be part of a mission-driven company working to improve healthcare equity.
Competitive salaries : We offer a compensation package that reflects your skills and experience.
Plenty of room for growth : We believe in nurturing talent and offering opportunities for professional development and advancement.

Logistics Manager – Pharmaceutical Supply Chain

Key skills