Defines customer needs in technical and business contexts.
Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
Elicit and document user requirements to meet a business objective.
Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
Guide both technical and customer departments in the development of the systems that support the business solution.
Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
Validate the business need for solutions to business problems and process improvements.

Bachelor's degree
Associates degree plus an extra 2 years job-related experience for a total of 4 years of required work experience (see "required work experience") OR 6 total years required work experience.
2 Years of IT business analysis experience.
Basic knowledge of standard industry practices.
Able to acquire knowledge of procedures for the supported business unit.
Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to management, peers, and the business units.
Good teamwork and interpersonal skills.
Understands how IT affects an organization and is able to link it to business processes.
Good analytical and conceptual skills.
Broad understanding of test plans and test matrices, project plans, and scope and design documents.
Microsoft Office

Business Systems Analyst I

Key skills