Implement and support enterprise print services across secure and regulated environments
Assist with deployment and operation of secure follow me / pull print solutions, including user authentication and secure job release
Support print integration with VDI environments, such as: o Private cloud or on prem VDI platforms
Package, deploy, and test print drivers and print queues, including: o Universal Print drivers o Vendor specific and vendor neutral drivers o Deployment via MECM, or equivalent tools
Support multi vendor print environments, working with different printer manufacturers and print management platforms
Assist with configuration and support of Microsoft and/or third party print solutions, such as: o Microsoft Universal Print o Enterprise print management platforms (e.g. Pharos, PaperCut, Equitrac, or equivalents)
Execute testing and validation of print services, including regression testing after driver or platform changes
Support incident resolution and service requests related to print services
Maintain technical documentation, build guides, and operational procedures
Work under the guidance of senior engineers or print service leads, escalating issues where required

2–4+ years’ experience in EUC, desktop, or workplace engineering roles, with exposure to enterprise print services
Practical experience with: Windows 10/11 Print drivers, queues, and print server concepts
Device and application deployment using Intune and/or MECM
Basic understanding of secure printing concepts, such as authentication based release and print auditing
Exposure to VDI environments and how printing operates in virtual desktops
Strong troubleshooting skills and attention to detail
Ability to follow defined standards and processes in regulated environments
Good communication skills and willingness to learn from senior engineers
Ability to work onsite 5 days a week in a secure location in Sydney or Melbourne
Must be an Australian Citizen due to project and client requirements.

Professional development opportunities
Flexibility to work in a collaborative and inclusive team environment
Opportunity to work at the forefront of Microsoft Modern Workplace delivery
Chance to achieve performance targets and establish Avanade as a leader in the Microsoft Platform

Print Services Engineer, Junior Level

Key skills