Tax Clerk, Digital Accountant – Financial Sector, DATEV

Role Overview

• You support e-commerce entrepreneurs daily by phone, email and Zoom with accounting issues.
• Ensure high customer satisfaction through clear and friendly communication.
• Identify recurring problems and improve our solutions.
• Work closely with the Onboarding Automation team to ensure customer satisfaction.

Requirements

• Highly self-motivated and results-oriented (SMART goals).
• Experience using DATEV (required).
• Interest in the digitalization of the accounting industry.
• Independent, structured and process-oriented working style.
• Open to feedback, digital ways of working, and remote-first.
• Fluent in German and English.

Benefits

• Flexibility: remote-first and family-friendly working hours — you decide when you work.
• Development: coaching budget, mentoring, and a diverse team.
• Vacation: 30 days to rest and recharge.