Oversee a team of business professionals responsible for end-to-end process ownership.
Collaborate with enterprise partners for business rules and process management.
Ensure compliance with policies, procedures, and regulations.
Lead identification of process gaps and recommend solutions.
Monitor performance indicators to ensure process success.
Engage stakeholders for alignment on measures of success.
Diagnose and resolve risk opportunities.
Manage projects and lead change initiatives for continuous improvement.

Bachelor's degree OR 4 years of experience with process improvement and design methodologies, e.g. Six Sigma and Lean, business operations, risk management, quality assurance and control, or internal audit (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization.
3 years of direct team lead, supervisory or management experience.
Experience leading and/or participating in programs/projects, business process owner/consultant efforts in a dynamic environment.
Extensive experience in the application of process management methodologies, standards and policies within a regulated environment.
Knowledge of operational risk management practices.
Organizational agility; with demonstrated ability in developing partnerships across a complex business landscape, while utilizing/ implementing Lean and continuous improvement methodologies.
Experience gathering and assessing set of performance metrics to ensure both efficient and effective processes.

Director, Business Process Ownership – Omni Enablement

Key skills