Consult with internal sales and account management teams as well as with external national account clients
Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects
Serve as primary contact to our client service team on delivery of defined work product, offering absence management subject matter expertise
Draft and manage project plans involving multiple workflow streams and client teams
Oversee the day-to-day project deliverables, ensuring the progress of the work product against established objectives, budgets, timelines, deliverables and quality standards
Manage client team expectations and raise appropriate issues to leadership for resolutions
Interface with colleagues as needed to ascertain the client’s broader business objectives
Develop a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects
Contribute to the development of new resources, tools, and approaches.
Remain current on industry trends, Leave legislation and vendor updates
Build relationships internally and collaborate effectively on cross-functional teams

BA or BS degree
12-15+ years of experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage, or multiple large employer (10,000+ lives) environment
Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget
Demonstrated success in managing client issues and relationships; some experience in growing relationships with current clients
Ability to review client absence and leave programs and make extensive recommendations based on experience and understanding of federal and state regulations and leave-based programs designs.
Strong interpersonal and team skills
Polished and well developed oral and written communication skills
Self-starter attitude and ability to work with ambiguity
Flexibility and proven ability to diagnose and resolve issues
Strong analytical and creative skills
Experience training/mentoring junior staff
The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
Working knowledge of MS Excel, Teams, Word, Sharepoint and PPT; Salesforce
Availability to travel periodically for client and prospect meetings
Consulting experience required.

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Absence Consultant

Key skills