Financial Analyst, Billing

Role Overview

• Execute and monitor the monthly recurring billing for the customer base, ensuring accuracy and timely delivery.
• Perform the initial billing for new customers according to rules and data defined in internal systems.
• Manage billing exceptions, addressing contractual and operational particularities for each client.
• Handle service contract management, including creation, review, updating and standardization.
• Control and organize the repository of signed contracts, ensuring traceability and compliance.
• Apply subscription price adjustments according to contractual rules (monthly and annual).
• Monitor and execute contract renewal processes.
• Configure customer plans, access rights and environments in internal systems.
• Manage access blocks and unblocks due to delinquency or internal requests.
• Monitor accounts receivable, tracking outstanding items and cash collection flow.
• Manage delinquency control, conducting collections and negotiations with clients.
• Extend payment slips (boletos) in accordance with agreed arrangements.
• Generate and send remittance files to the bank for registration of collections.
• Support receivables reconciliation, ensuring correct financial clearing.
• Manage payments and subscriptions via digital platforms (e.g., PayPal).
• Verify the active customer base in coordination with support teams.
• Monitor billing and subscription KPIs, contributing analyses and improvements.
• Support the month-end accounting close, ensuring consistency of fiscal and financial data.
• Manage tax withholdings in accordance with applicable rules.

Requirements

• Reside in Joinville, SC.
• Degree in Business Administration, Accounting, Economics or related fields.
• Experience with billing, accounts receivable or financial procedures.
• Experience in contract management, collections and financial reconciliations.
• Knowledge of financial management systems (ERP) and control tools.
• Experience with recurring billing or subscription models is a plus.
• Basic knowledge of tax withholdings and accounting routines.
• Strong analytical skills and organizational ability.
• Proactive, detail-oriented and responsible profile.

Tech Stack

• ERP