Monitoring, triaging and researching technical support requests
Assisting the CS Operations team in report creation and analysis
Collecting feedback from internal stakeholders on process effectiveness
Developing communications and digital content to engage customers
Working on pilot programs for major initiatives
Creating customer facing health checks and reports
Requirements
This program falls under Brazil’s Apprentice Law 10.097/00, which requires candidates to be under 24 years old
An eagerness to learn through hands-on experience and collaborative projects specific to your apprenticeship field
Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow apprentices and employees
Ability to communicate effectively in English
Bonus Points: Experience with a data analytics or business intelligence platform
Cybersecurity or computer science major preferred
Scripting or cybersecurity background
Project management experience
Tech Stack
Cyber Security
Benefits
Market leader in compensation and equity awards
Paid holidays (including birthday holidays) and 401k matching (where applicable)
Professional development opportunities including workshops, tech talks, and Executive Speaker Series
Assigned mentors from across the company for continuous support and feedback
Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Ownership of impactful projects that move the company forward