About this role
Role Overview
- Design right-sized research for fast‑moving, early‑stage work
- Turn big, fuzzy questions into focused learning goals
- Uncover real user, customer and business needs (not just what people say they want)
- Spot hidden tensions, motivations and unmet needs
- Synthesize messy inputs into clear themes and confident recommendations
- Help teams balance competing needs and make smart trade‑offs
- Bring insight into opportunity shaping, concepts and early testing
- Share findings in ways that are clear, credible and useful
- Bring others into the research journey and build shared understanding
- Strengthen research practice, community and our insights library
Requirements
- Research judgement and synthesis
- Working confidently in ambiguity
- Turning insight into stories that influence decisions
- Collaborating across disciplines
- Building research practice, not just doing projects
- Owning research end-to-end
- Supporting innovation, incubation or discovery work
- Using a range of methods — and adapting when needed
- Delivering insight under constraint
- Synthesising evidence from multiple sources
Benefits
- 35 days holidays
- Discretionary Annual Bonus
- Private Medical Insurance/BUPA Menopause Plan
- Income Protection
- Pension Plan
- Health Cash Plan
- Life Assurance
- Electric Car Scheme
- Gym-flex
- Employee Giving
- My Advantage – Employee Discounts
- Critical Illness cover
- Employee Assistance Program
- Holiday purchase option
- Flexible working