Serve as a key strategic thought partner for the marketing teams and go-to team member for insights
Develop and deploy innovative market research techniques that reflect best practices, to develop key strategic customer insights and drive superior decision-making
Bring “voice of the customer” in focus through innovative approaches to understand patients, HCPs, their experience, treatment preference, and treatment needs
Analyze and synthesize market data (i.e., market research, specialty pharmacy, claims, etc.) to bring added value to research studies, and communicate customer insights in a business-oriented, concise and meaningful manner
Inform and direct strategic analysis & recommendations for the development and maintenance of key user interfaces and dashboards used for providing strategic market and competitive insight to senior leadership
Assist in leading the Integrated Customer Planning (ICP) and strategic budget planning process for the Rare Disease Insights team, and provide commercial team with comprehensive customer and market insights to support strategy & resource investment

Bachelors degree and 5 years OR Masters with 3 years of patient / customer research experience within a relevant industry like biotech, pharmaceutical, or a consulting firm supporting the healthcare industry
Strong project management experience
managing projects end-to-end (Defining the business need, requesting proposals from vendors, advising on research sample, monitoring fielding, designing read out plans, synthesizing and communicating findings within the organization)
Strong communication skills
expertise in translating analyses and research results into actionable insights for business stakeholders across the organization (including senior leadership)
Excellent strategic thinking capabilities with ability to synthesize large amounts of information and logically structure PowerPoint deliverables
Driven, highly self-motivated, confident, high-energy individual
Experience working with a branded, consumer facing product
Experience in Rare Disease a plus

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short
and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation

Senior Manager, Business Insights & Analytics, Rare Disease

Key skills