Employee Experience Specialist, HR & Facilities

Role Overview

• Support the daily operations that enable a consistent and effective employee environment
• Provide comprehensive administrative and operational support across core HR processes
• Help maintain smooth day-to-day workplace operations
• Maintain accurate and up-to-date employee records in our HRIS system (Workday)
• Execute onboarding and offboarding processes, including system updates, documentation, and coordination with cross-functional partners
• Process and track multi-state unemployment claims and related documentation through Workday
• Administer leave of absence programs (e.g., FMLA), ensuring proper documentation and timely communication
• Reconcile department invoices and submit payment to Accounts Payable
• Assist in a variety of projects, such as HR events, open enrollment, new hire orientation, employee communications, and team priorities
• Prepare reports and audits by gathering and validating HR data
• Support payroll processing activities, including data entry, audits, and acting as a backup when needed
• Coordinate compliance-related activities, including training assignments and tracking completion through LMS platforms
• Manage day-to-day operations for offices in multiple states, including maintenance, office supplies, and vendor coordination
• Act as the primary point of contact for facility-related issues and submit maintenance requests
• Support office moves and space optimization projects across all locations

Requirements

• Bachelor’s degree in human resources, business management, or a related field
• 3-5 years of experience in HR coordination, HR operations, or administrative HR support roles
• Complete familiarity with HR processes and programs
• Workday experience required
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., SharePoint)
• SharePoint experience preferred
• Strong customer service mindset with the ability to respond effectively to employee inquiries
• Excellent attention to detail and ability to manage multiple priorities with accuracy
• Excellent verbal, written and interpersonal skills necessary to communicate effectively with all levels of the organization
• Familiarity with payroll processes, leave administration, and compliance requirements preferred
• General knowledge of Department of Labor Compliance requirements
• Ability to handle sensitive and confidential information with discretion
• Willingness to grow and learn

Benefits

• Tailored development programs
• Supportive and inclusive culture