Partner closely with Product Managers to understand requirements, shape delivery scope, and ensure releases deliver on the value proposition for our customers.
Translate requirements into clear, actionable delivery plans with well-defined objectives, milestones, and ownership.
Collaborate with technical leads, developers, and product managers to maintain smooth day-to-day execution, manage dependencies, and remove blockers.
Challenge changes to scope or timelines that may impact delivery, proposing options to manage shifting priorities.
Maintain robust project governance through clear status reporting, delivery forecasts, and release plans.
Identify and escalate risks early to minimise impact on delivery.
Actively support and drive quality assurance, backward compatibility, and proactive testing practices to uphold release reliability.
Plan and coordinate release execution (including communications and pilot rollouts) for controlled, successful launches.
Prepare release documentation, internal briefings, and training resources to ensure stakeholders are informed and ready.
Collaborate with Partner Support to resolve product-related issues and drive continuous improvement.
Contribute to the refinement of delivery processes, improving standards and documentation for future projects.
Mentor fellow Delivery Managers, sharing best practices and fostering a high-performing, collaborative team environment.

Experience delivering software features or demonstrable ability to drive outcomes in a dynamic environment.
Familiarity with SaaS, DevOps culture, or dealer management systems is a plus.
Delivery-focused mindset with ownership and accountability for end-to-end delivery outcomes.
Strong organisational and time-management skills to manage multiple work streams simultaneously.
Hands-on approach, actively driving progress and resolving blockers quickly.
Confident in challenging stakeholders to protect delivery quality and objectives.
Clear and structured communicator, building trust and alignment across teams.
Adaptable and resilient in fast-changing environments, responding positively to uncertainty.
Excellent collaboration skills with technical and non-technical stakeholders.
Proactive in identifying risks, dependencies, and blockers before they escalate.
Calm under pressure, maintaining delivery momentum despite shifting priorities.

Competitive salary based on experience
Bonus scheme
Share scheme
Hybrid working
25 days holiday plus all UK bank holidays
4x life assurance
Enhanced family-friendly leave
5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
Employee Assistance Programme (EAP)
free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
Ongoing training & professional development
Free onsite gym (Birmingham)
Cycle to Work scheme
save up to 40% on bikes and accessories through salary sacrifice
Eyecare vouchers
free eye test and contribution towards prescription glasses
Regular social events
Employee recognition and awards

Delivery Manager – Software

Key skills