Collaborate in Shift Rotations: Respond to product service alerts and incidents especially for WHM/cPanel services, ensuring rapid and effective solutions.
Troubleshoot Production Issues: Utilize tools like Prometheus, Grafana, and Kibana, with full access to our infrastructure, to debug and resolve complex production issues.
Maintain Linux Servers: Handle regular maintenance tasks to keep our Linux servers operating at peak performance.
Enhance Our Tools and Software: Continuously and rapidly improve the tools and software stack, with a strong focus on efficiency.
Drive Automation Across Projects: Optimize and automate processes using scripting and Ansible, boosting team productivity.
Solve Complex Technical Problems: Deep dive into the technical stack of WHM/cPanel products, identify and document root causes of any imperfections, and work collaboratively with your team and others to resolve them.

Linux System Expertise: Experience in Linux system administration with a strong passion for monitoring, especially in hosting or WHM/cPanel environments, and ensuring systems run smoothly through monitoring-driven operations.
Outstanding Communication: Excellent ability to convey clear and concise information to all stakeholders, ensuring everyone stays aligned and informed.
Meticulous Attention to Detail: A sharp eye for details, ensuring that nothing is overlooked and every aspect of the workflow is fine-tuned.
Problem-Solving Skills: A deep, technical mindset with the ability to dive into complex issues, debug effectively, and resolve them with precision.
Troubleshooting Expertise: Proficient in diagnosing and resolving issues across system layers, including OS, application, network, firewall, and service stacks.
Continuous Learning: A hunger for growth and innovation, always seeking new ways to improve and expand your skill set.
Team-Oriented Approach: A collaborative team player with a proactive, “go-for-it” attitude, who thrives in both synchronous and asynchronous communication environments.
Scripting Expertise: Proficiency in scripting languages like Python, Bash, or similar for automating processes.
Experience with WHM/cPanel: Hands-on knowledge of managing and troubleshooting WHM/cPanel environments.

A culture where everyone values the highest standards, freedom, and responsibility.
Everything necessary for your continual professional development: global conference access, eminent training courses, reference books, team-bonding activities, and workshops.
A friendly, supportive, and experienced team that is eager to share their knowledge.
A chance to be an owner of your flexible working hours and results.
Monthly Food & Internet allowance.
A health insurance package for your well-being*
Workations & quarterly OKR parties.
A cool office in Yogyakarta.

Linux System Administrator, Web Hosting cPanel Team

Key skills