Conduct User Acceptance Testing (UAT) on all new features, bug fixes, and enhancements for the claims system.
Document and communicate test results, defects, and recommendations for improvement.
Partner with Claims Systems Team to write clear specific actions for system changes.
Collaborate with claims leadership to identify process gaps.
Assist in data validation and integrity checks for regulatory reporting and compliance.
Participate in workflow evaluations to ensure service level objectives are met.
Support Claims Compliance by ensuring that all compliance-related changes are implemented effectively and accurately across all platforms.
Provide feedback to management and IT on system performance.
Support training initiatives as needed.
Contribute to continuous improvement projects of the claims system.
Promote strong collaboration with cross-functional teams to ensure alignment on business goals.

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.

Claims UAT Analyst

Key skills