VP, Client Strategy

Role Overview

• Drive the commercial and strategic trajectory of Simbe’s North American mid-market portfolio
• Serve as primary senior relationship owner and strategic advisor at a few priority accounts, operating with the depth and presence of a consulting engagement partner
• Convert existing pilots and early deployments into full-scale expansions by building executive conviction around shelf intelligence as a strategic business driver — not a point solution
• Provide senior strategic direction operating in a consulting-engagement model where influence extends beyond direct management
• Partner closely with the SVP, Strategy & Client Success and the CEO to align account strategy with company-level commercial priorities
• Develop and refine value realization frameworks, ROI narratives, and expansion playbooks applicable across the portfolio
• Lead Joint Business Planning sessions and executive strategic reviews at priority accounts
• Develop and present tailored expansion business cases tied to measurable retail KPIs (OOS reduction, shelf availability, labor efficiency, revenue uplift)
• Influence how senior retail leaders prioritize shelf intelligence internally — shifting the conversation from experimental pilot to strategic priority
• Navigate complex multi-stakeholder environments across store operations, merchandising, IT, and finance
• Design and execute value measurement frameworks that generate credible, client-ready ROI evidence
• Work hands-on with Simbe data and analytics to build compelling narratives
• Establish metrics that link technology directly to business outcomes
• Provide senior strategic direction across the NA mid-market portfolio
• Coach and develop direct reports — elevating the quality of client strategy work across the team
• Develop scaling playbooks and reusable frameworks that extend senior thinking across broader client resources
• Partner with Sales and Marketing to translate account-level insights into commercial positioning and go-to-market strategy
• Collaborate with Product on roadmap priorities grounded in mid-market client needs
• Contribute to executive-level company strategy discussions, bringing a deep client and market perspective

Requirements

• Minimum 12 years in strategy consulting, enterprise retail strategy, or a senior operator role with a strong strategy component
• Senior consulting pedigree preferred (leading firm) — with demonstrated ability to shape client strategic plans and roadmaps and deliver hands-on outcomes
• Experience driving and leading multiple complex client engagements concurrently to successful outcomes
• Deep familiarity with the retail industry: store operations, omni-channel, merchandising, category management, supply chain, or some combination thereof
• Track record driving enterprise-wide strategic programs or technology transformations at major retail accounts