Establish trust and build strong relationships with our patients telephonically and virtually
Interdisciplinary collaboration with the interdisciplinary team to ensure cohesive, patient-centered care for high-needs patients
Engage with patients to identify social barriers to assist in resource alignment, & coordination services
Conduct screenings and create personalized action plans tailored to patient’s needs
Assist in navigating complex family/support issues
Facilitate conversations about end-of-life planning
Collaborate with patients to identify their long-term care planning needs and goals

Minimum of 3 years working in medical social work, case management, or care coordination
Master’s degree in social work and active state license
Bilingual in Spanish preferred
Health insurance experience preferred (Medicare Advantage a plus)
Experience working with the senior population a plus
Proven success in building relationships with patients and an interdisciplinary team
Ability to comfortably multi task
Experience with new and ever-changing technologies

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
Parental leave program
401K program

Social Work Case Manager

Key skills