Design, deploy, and maintain reporting automation solutions to support business operations.
Develop and maintain web applications using PHP for backend development, along with HTML5 and JavaScript for frontend functionality.
Leverage AI-assisted coding tools to improve development efficiency and accelerate project timelines.
Manage multiple projects simultaneously, ensuring timely delivery, proper documentation, and ongoing post-launch support.
Maintain clear and comprehensive documentation to support seamless workflows, particularly in asynchronous work environments.
Provide first-line technical support to users and accurately document issues within the tracking system.
Troubleshoot and resolve minor IT issues through instant messaging, video conferencing, email, and remote support tools.
Deliver specialized helpdesk support for automation workflows and AI-driven systems.
Collaborate closely with management on IT-related initiatives and improvements.
Proactively communicate project updates, challenges, and solutions using team collaboration platforms.
Perform additional duties as assigned.

Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related field.
Three to five years of hands-on experience with a strong focus on coding and software development.
Excellent English communication skills (both written and verbal), with strong organizational and problem-solving abilities.
Solid experience working with Ubuntu servers and Apache2 hosting environments.
Familiarity with SQLite and similar database systems.
Foundational knowledge of HTML5, JavaScript, and PHP backend development.
Proficiency in the Google ecosystem, including Google Workspace and Google Cloud.
Prior IT support or remote helpdesk experience is a strong plus.
Ability to work remotely with a quiet, professional, and distraction-free environment for meetings.
Reliable high-speed internet connection capable of supporting uninterrupted video conferencing.
Adherence to company security protocols, including the use of VPNs and two-factor authentication (2FA).
Must maintain a work schedule with at least a 4-hour daily overlap with US Central Time (8:00 AM – 5:00 PM CDT) to support team collaboration and stand-ups.

IT Developer

Key skills