Perform consulting services for Business Central projects in the areas of documentation, configuration, testing, and issue tracking
Work with clients and provide exceptional customer service and support on implementation.
Develop and maintain relationships with clients, interact with the client project team regarding task status, and represent the company via formal and informal client contact
Configure, customize, and test systems based on the customer requirements
Develop and assist academy led training with content and expertise
Learn and utilize Armanino implementation standards and tools/documents
Write and maintain programming and project documentation based on provided specifications
Support end-user and system administrator training in remote formats
Understand and use configuration/programming and documentation best practices
Continuously improve knowledge through research and self-study
Identify and make recommendations to improve processes, methodologies, and best practices
Willingness to take part in company trainings and obtain certifications as necessary
Requirements
Bachelor’s degree in business, information systems or equivalent work experience
Minimum of 5 years’ experience
ERP implementation experience
Business Central (BC) or NAV
Experience working in a progressive consulting or professional services firm
Excellent organizational skills, detail oriented and aligned with firm and client goals
Client-facing experience, problem solver with a positive attitude