Create, edit, and publish engaging daily social content that advances Shatterproof’s mission, programs, and campaigns.
Ensure content aligns with brand voice, tone, and visual identity.
Work collaboratively with the Marketing + Communications team to populate and maintain a social media calendar in Airtable.
Schedule and publish approved content using Sprout Social.
Source and adapt photos, videos, and graphics for platform-optimized formats.
Support live event coverage on social media.
Conduct social listening to identify trends and engagement opportunities.
Monitor social media channels daily, engaging with followers, responding to comments and messages, and escalating issues as needed.
Foster positive community interactions that align with Shatterproof’s values of empathy and compassion.
Assist in developing engagement tactics to drive meaningful interactions and follower growth.
Track and analyze key social metrics across platforms using Sprout Social.
Produce regular performance reports with insights and recommendations to improve engagement and reach.
Use data to inform content adjustments and identify growth opportunities.

Bachelor’s degree in marketing, communications, digital media, or a related field.
1–3 years of experience in social media management, preferably in a nonprofit or cause-driven organization.
Strong understanding of social media platforms, trends, and best practices.
Excellent writing, editing, and visual storytelling skills.
Proficiency in Sprout Social and Airtable preferred (or equivalent social management and project management tools).
Experience with Canva, Adobe Creative Suite, or other design tools a plus.
Organized, detail-oriented, and able to manage multiple projects with tight deadlines.
Collaborative team player with strong communication skills and a proactive work ethic.

Social Marketing Coordinator

Key skills