Performs analysis, design, development, maintenance, and administration of computer hardware and software systems to meet business needs
Carries out functions such as monitoring and administering servers and related platforms; maintaining, configuring, and monitoring network and/or telecommunications infrastructure and related components; and/or maintaining and configuring Human Capital Management (HCM) systems
Supports payroll accuracy and compliance through the administration and analysis of time-tracking processes
Acts as a liaison and consults with departmental customers and stakeholders to identify and analyze business functions that can be improved
Translates business requirements into system deployments
Performs professional-level systems maintenance, customer support duties, and programs with object-oriented languages
Serves as a project manager over routine systems-related projects
Prepares technical documentation, procedural plans, reports, correspondence, and other documents
Serves as the main client interface on assigned technology projects

Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field
Four (4) years of related work experience
Any equivalent combination or related education and/or experience may be considered for the above requirements
An understanding of, or previous experience in, one or more of the following business processes: Accounting, Budgeting, Purchasing, Treasury Management, Accounts Payable, Inventory Management, Accounts Receivable, Plant Maintenance (work order system), Grants Management, Asset Accounting, or Segregation of Duties

Senior Business Support Analyst

Key skills