Senior Research and Operations Executive – Healthcare Market Research

Role Overview

• Develop and execute research deliverables, including screeners, discussion guides, questionnaires, analysis planning (content analysis templates, tabspecs), report setup and quality control, report writing, and other project documents.
• Support and execute data review and management processes with accuracy and attention to detail.
• Work closely with the mid-shift Philippines team through structured handovers to maintain continuity across shifts.
• Collaborate directly with US-based project teams to complete project tasks efficiently and accurately.
• Manage diaries for meetings and fieldwork services, ensuring smooth and timely coordination.
• Document progress thoroughly to support seamless handovers and alignment with project teams.
• Learn and utilise project management software to track and streamline project workflows.

Requirements

• Experience working in a market research agency, with a demonstrated ability across scheduling, fieldwork logistics, and development or review of materials across the project lifecycle.
• Ability to manage tasks across qualitative and quantitative market research projects.
• Ability to work effectively in a fast-paced environment, handling multiple projects while maintaining exceptional quality and accuracy.
• Strong organisational, time-management, and communication skills, particularly for collaborating across shifts and time zones.
• Proficiency in Microsoft Office suite.
• Desirable: Experience in pharmaceutical market research projects.

Benefits

• Remote Flexibility: Work from home while supporting global teams, with hours aligned to a night-shift schedule (9pm to 6am PH)
• Innovative Environment: Join a team at the forefront of insight-led consultancy, where your contributions directly impact project success.
• Professional Development: Benefit from mentoring, training, and opportunities for advance within a highly supportive and collaborative international environment
• Global Reach: Collaborate with colleagues and clients from around the world, gaining exposure to diverse perspectives and project experiences.