Cloud Applications DevOps Engineer

Role Overview

• Validate and verify resolved defects, enhancements, and newly delivered functionality to ensure quality, stability, and alignment with business requirements before release.
• Collaborate with stakeholders to review data extracts, dashboards, and reports, ensuring accuracy, consistency, and meaningful insights for decision-making.
• Participate in a 24x7 on-call roster as required, providing timely support and ensuring continuity of critical platform operations.
• Manage and resolve incidents within agreed operational SLA targets, maintaining clear communication and ownership through to resolution.
• Provide technical support to the Security Operations Centre (SOC), assisting with investigations, system-health checks, and incident triage.
• Perform repeat fault analysis and root cause investigations, identifying underlying issues and implementing preventative measures to reduce recurrence.
• Conduct quality assurance (QA) of reporting data, pipelines, and outputs to maintain high data integrity and reliability across platforms.
• Monitor cloud applications and services to proactively identify risks, performance issues, and optimisation opportunities.
• Support continuous improvement initiatives by identifying automation opportunities and streamlining operational processes.
• Work closely with DevOps, engineering, and business teams to ensure smooth deployment, integration, and ongoing support of cloud-based applications.
• Maintain documentation for processes, incidents, and system changes to support knowledge sharing and operational transparency.

Requirements

• Understanding and experience within telecommunications industry
• Understanding and experience with data extraction, SQL and reporting
• Understanding of software development principles and lifecycle (SDLC)
• Working knowledge of at least one programming or scripting language (e.g., Golang, Python, JavaScript) to support test automation and tooling
• Proven customer and stakeholder focus
• Excellent written and verbal communication skills
• Practical understanding of AI-assisted tools (e.g., for code generation, analysis, monitoring, or reporting)
• Ability to leverage AI to improve productivity, data validation, and operational efficiency
• Identifies opportunities to automate repetitive tasks and enhance workflows

Tech Stack

• Cloud
• JavaScript
• Python
• SDLC
• SQL
• Go

Benefits

• A fully subsidised Southern Cross health insurance cover for you and your family.
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!